{"id":20306,"date":"2026-02-20T13:57:53","date_gmt":"2026-02-20T11:57:53","guid":{"rendered":"https:\/\/www.kizeo-forms.com\/fr\/?post_type=temoignage&#038;p=20306"},"modified":"2026-02-20T14:02:38","modified_gmt":"2026-02-20T12:02:38","slug":"dematerialsation-qse-merch-schmitz-reinvente-ses-audits","status":"publish","type":"temoignage","link":"https:\/\/www.kizeo-forms.com\/fr\/temoignages\/dematerialsation-qse-merch-schmitz-reinvente-ses-audits\/","title":{"rendered":"D\u00e9mat\u00e9rialsation QSE : Merch &amp; Schmitz r\u00e9invente ses audits"},"content":{"rendered":"<div class=\"wrap-editor\">\n    <div class=\"wrapper\">\n                    <h2 class=\"title-large\">Un nouveau souffle pour les audits QSE<\/h2>\n                            <div class=\"editor\">\n                <p>L\u00e9quipe <strong>QSE<\/strong> de <strong><span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">Merch &amp; Schmitz<\/span><\/span><\/strong> a compl\u00e8tement <strong>transform\u00e9 sa mani\u00e8re de contr\u00f4ler la qualit\u00e9 et la s\u00e9curit\u00e9 sur les chantiers<\/strong>. Entre <strong>gain de temps massif<\/strong>, <strong>fiabilit\u00e9 renforc\u00e9e<\/strong> et implication des \u00e9quipes terrain, leur retour d\u2019exp\u00e9rience illustre parfaitement l\u2019impact qu\u2019un outil simple et mobile peut avoir sur une culture QSE. D\u00e9couvrez comment Louis Sauvagnac et son \u00e9quipe sont <strong>pass\u00e9s d\u2019un suivi papier complexe \u00e0 une gestion fluide et autonome de leurs audits<\/strong>.<\/p>\n            <\/div>\n            <\/div>\n<\/div>\n\n<div class=\"image-full\">\n    <div class=\"wrapper\">\n        <div class=\"image-full__content\">\n                            <div class=\"image desktop\">\n                    <picture><img decoding=\"async\" class=\"img\" src=\"https:\/\/www.kizeo-forms.com\/app\/uploads\/sites\/19\/2026\/02\/Statistique-temoignage-Merch-Schmitz.svg\" alt=\"Statistiques temoignage Merch  Schmitz\"><\/picture>\n                <\/div>\n                                        <div class=\"image mobile\">\n                    <picture><img decoding=\"async\" class=\"img\" src=\"https:\/\/www.kizeo-forms.com\/app\/uploads\/sites\/19\/2026\/02\/Statistique-temoignage-Merch-Schmitz-1.svg\" alt=\"Statistiques temoignage Merch  Schmitz\"><\/picture>\n                <\/div>\n            \n                                <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"wrap-editor\">\n    <div class=\"wrapper\">\n                    <h2 class=\"title-large\">Pr\u00e9sentation de la soci\u00e9t\u00e9<\/h2>\n                            <div class=\"editor\">\n                <h3><span class=\"notion-enable-hover\" data-token-index=\"0\">L\u2019activit\u00e9 de<\/span>\u00a0l\u2019entreprise :<\/h3>\n<p>Je m\u2019appelle Louis Sauvagnac et je suis Charg\u00e9 QSE (Qualit\u00e9, S\u00e9curit\u00e9, Environnement) chez Merch &amp; Schmitz, une entreprise luxembourgeoise sp\u00e9cialis\u00e9e dans l\u2019\u00e9quipement technique des b\u00e2timents (ventilation, sanitaire, climatisation, chauffage). Nous avons deux entit\u00e9s : <em>Merch &amp; Schmitz Production<\/em>, qui r\u00e9alise les chantiers, et <em>Merch &amp; Schmitz Service<\/em>, qui assure la maintenance et la garantie des installations.<\/p>\n<h3>Les interventions :<\/h3>\n<p>Je travaille sous la supervision de mon responsable QSE, avec qui je forme un bin\u00f4me pour <strong>contr\u00f4ler la qualit\u00e9 et la s\u00e9curit\u00e9 sur les chantiers<\/strong>. Ensemble, nous r\u00e9alisons des visites de chantier avec une <strong>double exigence<\/strong> : <strong>la qualit\u00e9 et la s\u00e9curit\u00e9<\/strong>. Pour couvrir un maximum de chantiers, nous organisons notre planning de fa\u00e7on altern\u00e9e : certains jours, c\u2019est moi qui me rends sur site, d\u2019autres fois c\u2019est mon responsable, et parfois nous faisons chacun un chantier diff\u00e9rent le m\u00eame jour. Nous \u00e9changeons r\u00e9guli\u00e8rement nos chantiers pour comparer nos observations et confronter nos rapports d\u2019audit.<\/p>\n<p><strong>La r\u00e9partition de nos missions :<\/strong><\/p>\n<ul>\n<li><strong>Qualit\u00e9<\/strong> : j\u2019utilise Kizeo Forms pour mettre en place des formulaires de contr\u00f4le qualit\u00e9 sur les chantiers. Cela me permet de v\u00e9rifier la conformit\u00e9 des installations par rapport aux normes et \u00e0 notre cahier des charges interne. J\u2019\u00e9labore aussi des questionnaires plus complets que les simples exigences r\u00e9glementaires, afin d\u2019identifier la cause racine.<\/li>\n<li><strong>S\u00e9curit\u00e9<\/strong> : nous mettons un fort accent sur ce point. Je v\u00e9rifie syst\u00e9matiquement le respect des consignes sur le terrain, je collecte des donn\u00e9es (par exemple sur le port des EPI), puis nous adaptons certains \u00e9quipements de s\u00e9curit\u00e9 en fonction des retours et des constats du terrain.<\/li>\n<\/ul>\n<h3><!-- notionvc: 46542f53-9c96-4eb7-af77-887f051bd83d --><\/h3>\n            <\/div>\n            <\/div>\n<\/div>\n\n<div class=\"image-full\">\n    <div class=\"wrapper\">\n        <div class=\"image-full__content\">\n                            <div class=\"image desktop\">\n                    <picture><img decoding=\"async\" class=\"img\" src=\"https:\/\/www.kizeo-forms.com\/app\/uploads\/sites\/19\/2026\/02\/Citation-Louis-Sauvagnac-Charge-QSE-3.svg\" alt=\"\"><\/picture>\n                <\/div>\n                                        <div class=\"image mobile\">\n                    <picture><img decoding=\"async\" class=\"img\" src=\"https:\/\/www.kizeo-forms.com\/app\/uploads\/sites\/19\/2026\/02\/Citation-Louis-Sauvagnac-Charge-QSE-4.svg\" alt=\"\"><\/picture>\n                <\/div>\n            \n                                <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"wrap-editor\">\n    <div class=\"wrapper\">\n                    <h2 class=\"title-large\">Une charge administrative lourde et chronophage<\/h2>\n                            <div class=\"editor\">\n                <h3>Comment avez-vous connu notre application ?<\/h3>\n<p>J\u2019ai int\u00e9gr\u00e9 l\u2019entreprise en janvier 2024 dans le cadre d\u2019un VIE. Kizeo Forms \u00e9tait d\u00e9j\u00e0 en place. C\u2019est mon pr\u00e9d\u00e9cesseur qui avait introduit l\u2019outil, fort de son exp\u00e9rience dans une pr\u00e9c\u00e9dente entreprise.<\/p>\n<h3>Les probl\u00e9matiques rencontr\u00e9es :<\/h3>\n<p>Avant, tout se faisait sur <strong>papier et Excel<\/strong>. Nous nous d\u00e9placions sur chantier avec un <strong>porte-vues<\/strong>, prenions des photos avec nos smartphones, puis <strong>passions \u00e9norm\u00e9ment de temps<\/strong> \u00e0 recomposer les rapports. Le <strong>traitement prenait souvent plus de temps que la visite elle-m\u00eame<\/strong>. C\u2019\u00e9tait lourd, fastidieux, et frustrant.<\/p>\n<p><!-- notionvc: e0ce42b8-a6a7-4304-a6ea-85a2f4c848cb --><\/p>\n<h3><!-- notionvc: 5046c399-68e1-451d-a1ee-cea8dfb5a58c --><\/h3>\n            <\/div>\n            <\/div>\n<\/div>\n\n<div class=\"image-full\">\n    <div class=\"wrapper\">\n        <div class=\"image-full__content\">\n                            <div class=\"image desktop\">\n                    <picture><img decoding=\"async\" class=\"img\" src=\"https:\/\/www.kizeo-forms.com\/app\/uploads\/sites\/19\/2026\/02\/Citation-2-Louis-Sauvagnac-Charge-QSE.svg\" alt=\"\"><\/picture>\n                <\/div>\n                                        <div class=\"image mobile\">\n                    <picture><img decoding=\"async\" class=\"img\" src=\"https:\/\/www.kizeo-forms.com\/app\/uploads\/sites\/19\/2026\/02\/Citation-Louis-Sauvagnac-Charge-QSE-2.svg\" alt=\"\"><\/picture>\n                <\/div>\n            \n                                <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"wrap-editor\">\n    <div class=\"wrapper\">\n                    <h2 class=\"title-large\">Le d\u00e9clic : Passer \u00e0 une collecte terrain fluide et 100% mobile<\/h2>\n                            <div class=\"editor\">\n                <h3>Le passage \u00e0 la solution Kizeo Forms :<\/h3>\n<p>Quand je suis arriv\u00e9, j\u2019ai rapidement compris l\u2019int\u00e9r\u00eat de Kizeo Forms. Nous avons cr\u00e9\u00e9 une trame compl\u00e8te sur l\u2019application. Sur le chantier, je <strong>collecte toutes les donn\u00e9es directement sur mon smartphone<\/strong> : photos, observations, commentaires <strong>(aussi simple qu\u2019envoyer un texto)<\/strong>. Parfois, je fais m\u00eame remplir des infos tr\u00e8s techniques par le technicien directement, ce qui <strong>\u00e9vite les erreurs d\u2019interpr\u00e9tation ou d\u2019incompr\u00e9hension<\/strong>.<\/p>\n<p><strong>Au bureau, c\u2019est un vrai confort :<\/strong> je re\u00e7ois automatiquement des <strong>rapports Word ou PDF d\u00e9j\u00e0 structur\u00e9s<\/strong>, pr\u00eats \u00e0 \u00eatre envoy\u00e9s aux responsables concern\u00e9s ou avec la possibilit\u00e9 de modifier le document si n\u00e9cessaire. Les d<strong>onn\u00e9es sont ensuite analys\u00e9es pour identifier des tendances ou probl\u00e8mes r\u00e9currents<\/strong>. Le <strong>gain de temps<\/strong> est <strong>colossal<\/strong> compar\u00e9 \u00e0 avant. Nous ne perdons plus de temps \u00e0 collecter nos donn\u00e9es sur le terrain, et au bureau, <strong>la diff\u00e9rence est flagrante<\/strong>.<\/p>\n<p>Aujourd\u2019hui, nous cherchons \u00e0 renforcer une v\u00e9ritable <em>culture s\u00e9curit\u00e9<\/em> en impliquant les managers dans la r\u00e9alisation d\u2019audits. Gr\u00e2ce \u00e0 la <strong>simplicit\u00e9 de l\u2019application<\/strong>, nous voulons leur montrer que la pr\u00e9vention et la s\u00e9curit\u00e9 peuvent devenir un r\u00e9flexe quotidien.<\/p>\n<h3>Quels sont les formulaires incontournables avec lesquels vous travaillez ?<\/h3>\n<ul>\n<li>Audit et visite de chantier<\/li>\n<li>Fiches de contr\u00f4le<\/li>\n<li>Fiche de surveillance EPI<\/li>\n<li>Permis de feu, s\u00e9curit\u00e9, travaux en hauteur<\/li>\n<li>Fiche d\u2019intervention main d\u2019\u0153uvre<\/li>\n<li>Fluides frigorig\u00e8nes \u2013 Fiche intervention (Cerfa n\u00b015497*03)<\/li>\n<li>Visite travailleur<\/li>\n<li>\u00c9tat des lieux v\u00e9hicule<\/li>\n<li>Livret QSE<\/li>\n<\/ul>\n<p><!-- notionvc: dd701c75-cb21-44e0-bb32-e6331f1584e8 --><\/p>\n            <\/div>\n            <\/div>\n<\/div>\n\n<div class=\"wrap-editor\">\n    <div class=\"wrapper\">\n                    <h2 class=\"title-large\">Fiabilit\u00e9 des donn\u00e9es, simplicit\u00e9 et productivit\u00e9 retrouv\u00e9e<\/h2>\n                            <div class=\"editor\">\n                <h3>Qu&rsquo;est-ce qui a chang\u00e9 dans votre organisation ?<\/h3>\n<p>Kizeo Forms a transform\u00e9 notre quotidien. Les informations sont beaucoup plus <strong>rigoureuses et fiables<\/strong>. Les \u00e9changes avec les techniciens sont <strong>facilit\u00e9s<\/strong>, car ils peuvent eux-m\u00eames saisir les infos dans le formulaire. Cela <strong>\u00e9vite les incompr\u00e9hensions<\/strong>, garantit la <strong>fiabilit\u00e9 des donn\u00e9es<\/strong> et \u00e9vite parfois des difficult\u00e9s \u00e0 <strong>d\u00e9chiffrer des \u00e9critures manuscrites<\/strong>.<\/p>\n<p>Un autre avantage est la <strong>r\u00e9duction de la p\u00e9nibilit\u00e9<\/strong>, une meilleure <strong>fiabilit\u00e9 et praticit\u00e9<\/strong> : je n\u2019ai plus besoin de <strong>transporter des classeurs<\/strong>, ni d\u2019\u00e9crire debout au milieu d\u2019un chantier. Un simple smartphone suffit. Cela me <strong>permet d\u2019\u00eatre plus mobile et plus concentr\u00e9<\/strong> sur mes interventions.<\/p>\n<p>Enfin, le gain de <strong>productivit\u00e9<\/strong> est r\u00e9el. Moins de temps perdu en <strong>traitement administratif<\/strong>, plus d\u2019\u00e9nergie disponible pour l\u2019essentiel : analyser, corriger et am\u00e9liorer.<\/p>\n<h3>Qu&rsquo;en pensent les utilisateurs terrain sur l\u2019utilisation de Kizeo Forms ?<\/h3>\n<p>L\u2019outil est <strong>unanimement appr\u00e9ci\u00e9<\/strong>. J\u2019ai pr\u00e9sent\u00e9 la solution 18 personnes, de tout \u00e2ge, et toutes ont trouv\u00e9 l\u2019application intuitive et <strong>facile \u00e0 prendre en main<\/strong>.<\/p>\n<h3>Qu\u2019est-ce que vous aimez le plus dans notre outil ?<\/h3>\n<p><strong>La simplicit\u00e9<\/strong>. Pour moi, c\u2019est la force de Kizeo Forms : une interface intuitive, une prise en main imm\u00e9diate, et une <strong>efficacit\u00e9 redoutable<\/strong>. C\u2019est exactement ce qu\u2019il nous fallait pour faire \u00e9voluer notre culture QSE et impliquer davantage toute l\u2019entreprise.<!-- notionvc: 8d5cdc00-7850-4c74-9694-7dc0fda0861f --><\/p>\n            <\/div>\n            <\/div>\n<\/div>\n\n<div class=\"image-text\">\n    <div class=\"wrapper\">\n        <div class=\"image-text__content\">\n            <div class=\"image\">\n                <picture>\n                    <img decoding=\"async\" class=\"img\" src=\"https:\/\/www.kizeo-forms.com\/app\/uploads\/sites\/19\/2024\/05\/mockup-interface-compte-rendu-chantier-1.svg\" alt=\"Mockup interface compte rendu chantier\">\n                <\/picture>\n            <\/div>\n            <div class=\"info\">\n                                    <h2 class=\"title-medium\">Testez notre mod\u00e8le de compte rendu de chantier pr\u00eat \u00e0 l\u2019emploi<\/h2>\n                                                    <div class=\"description editor\"> <p>Testez en quelques clics notre exemple de compte rendu de chantier contenant notamment :<\/p>\n<ul>\n<li>Une liste externe des sites et personnes intervenantes lors de la r\u00e9union<\/li>\n<li>Une checklist des points \u00e0 contr\u00f4ler avec notamment un espace documents administratifs<\/li>\n<li>Une signature \u00e9lectronique pour un suivi des personnes pr\u00e9sentes<\/li>\n<\/ul>\n<p>Un mod\u00e8le pr\u00eat \u00e0 l\u2019emploi id\u00e9al pour d\u00e9couvrir\u00a0<strong>tout le potentiel<\/strong>\u00a0de notre application compte-rendu de chantier.<\/p>\n<\/div>\n                                                    <a href=\"https:\/\/www.kizeo-forms.com\/fr\/modeles\/compte-rendu-chantier\/\" target=\"_blank\" class=\"btn btn-text btn--green btn-icon\"><span>Essayer le mod\u00e8le Compte rendu de chantier                        <\/span> <span class=\"icon-right\"><\/span><\/a>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"benefits-slider testimonial\">\n    <div class=\"wrapper\">\n        <div class=\"top\">\n            <p class=\"tag\"> T\u00e9moignages<\/p>\n                            <h2 class=\"title-medium\">D\u00e9couvrez tous nos t\u00e9moignages<\/h2>\n                    <\/div>\n        <div class=\"benefits-slider__list\">\n            <div class=\"swiper-wrapper\">\n                                    <div class=\"swiper-slide benefits-slider__item\">\n                        \n                        <div class=\"info\">\n                                                            <p class=\"title\">Ce que j&rsquo;appr\u00e9cie le plus dans Kizeo Forms, c&rsquo;est l&rsquo;autonomie et la rapidit\u00e9 de transmission des informations. La capacit\u00e9 de transmettre des informations en temps r\u00e9el repr\u00e9sente une v\u00e9ritable valeur ajout\u00e9e pour notre entreprise.<\/p>\n                                                        <div class=\"bottom\">\n                                                                    <div class=\"logo\">\n                                        <picture>\n                                            <img decoding=\"async\" class=\"img\" src=\"https:\/\/www.kizeo-forms.com\/app\/uploads\/sites\/19\/2024\/06\/logo-bcl-telecom-original-transparent.png\" alt=\"logo-benefits.png\" \/>\n                                        <\/picture>\n                                    <\/div>\n                                                                <div class=\"bottom__info\">\n                                                                            <p class=\"name\">R\u00e9gis Capiaux<\/p>\n                                                                                                                <p class=\"job\">Responsable d&rsquo;exploitation chez BCL T\u00e9l\u00e9com<\/p>\n                                    \n                                <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                                    <div class=\"swiper-slide benefits-slider__item\">\n                        \n                        <div class=\"info\">\n                                                            <p class=\"title\">Gr\u00e2ce \u00e0 Kizeo Forms, nous avons pu simplifier la cr\u00e9ation de nos comptes-rendus d&rsquo;activit\u00e9, automatiser l&rsquo;envoi des rapports et assurer une tra\u00e7abilit\u00e9 compl\u00e8te sur nos chantiers.<\/p>\n                                                        <div class=\"bottom\">\n                                                                    <div class=\"logo\">\n                                        <picture>\n                                            <img decoding=\"async\" class=\"img\" src=\"https:\/\/www.kizeo-forms.com\/app\/uploads\/sites\/19\/2024\/07\/logoClient-cv-securite.webp\" alt=\"logo-benefits.png\" \/>\n                                        <\/picture>\n                                    <\/div>\n                                                                <div class=\"bottom__info\">\n                                                                            <p class=\"name\">Ghislain Forestier<\/p>\n                                                                                                                <p class=\"job\">Responsable Pr\u00e9vention de CV S\u00e9curit\u00e9<\/p>\n                                    \n                                <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                                    <div class=\"swiper-slide benefits-slider__item\">\n                        \n              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class=\"bottom__info\">\n                                                                            <p class=\"name\">Kamel Aberkane<\/p>\n                                                                                                                <p class=\"job\">Technicien Support aux Op\u00e9rations M\u00e9thodes de Vinci Facilities<\/p>\n                                    \n                                <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                            <\/div>\n        <\/div>\n        <div class=\"benefits-slider__bottom\">\n                            <a href=\"https:\/\/www.kizeo-forms.com\/fr\/temoignages\/\" target=\"\" class=\"btn btn-text btn--arrow\">\n                    <span>Voir tous nos t\u00e9moignages<\/span>\n                <\/a>\n                        <div class=\"card-slider-nav\">\n                <div class=\"swiper-button-prev 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