Hosting and secure backup of your forms
Your data hosted in Europe
We have chosen to work with AWS (Amazon Web Services) to provide secure, unlimited hosting for your data in France. This decision reflects our commitment to providing a reliable and secure storage solution that complies with the most stringent security standards.
You can rest assured that your data collected via mobile forms is perfectly protected. As an AWS certified partner, Kizeo is committed to maintaining the highest level of security for your information.
A choice of certified service providers
At Kizeo, we ensure that your data is protected by working with service providers who comply with ISO 27001, PCI and HDS standards. This approach ensures a high level of security for the data collected, in compliance with strict information security management standards.
Secure backup of your data
At Kizeo, we have put in place a solid continuity plan, with regular back-ups on three separate geographical sites in France. This strategy guarantees uninterrupted availability of the service (SLA 99.8% excluding scheduled maintenance), 24 hours a day, 7 days a week, for uninterrupted access to your forms and data.
A team you can trust!
Our team based in Avignon, in the south of France, develops the Kizeo Forms solution in-house, without subcontracting. This approach allows us to guarantee total control over the quality and security of our products. Each member of our team adheres to a permanent confidentiality charter. At Kizeo, trust and security are the pillars of our reputation, and we are committed to maintaining them at all times.
Advantages
Enhanced security for your Kizeo Forms account
Kizeo strengthens connection security by offering two-factor authentication and the option of Single Sign-On (SSO). These preventive measures protect your organization against unauthorised access by limiting access to sensitive data to authorized users.
Advanced access management for your mobile forms
Kizeo Forms offers precise control over access authorizations. With a hierarchy of users, each member of your team has the necessary permissions to act and access the information and forms they require.
Maximum reliability of your collected data
As Administrator, you can require your users to enter specific fields to ensure that important information is collected. This feature helps to increase the reliability of the data you collect by reducing the risk of omissions. You can also set up specific input masks to limit input errors.
How does it work?
Frequently asked questions about the security of mobile forms and data collected with Kizeo Forms
How does Kizeo ensure the security of my data?
Kizeo guarantees the security of your data by encrypting information at every stage of its cycle, from input to storage on our secure servers in France. In addition, we work with certified service providers who comply with the strictest security standards. This approach protects your data from potential threats and guarantees the confidentiality of your sensitive information.
Can I control access to forms and data with Kizeo Forms?
Yes, with our advanced access rights management, you can define exactly who can view and modify your forms and data. Each member of your team has the appropriate permissions to ensure the security of your sensitive information. This feature offers total flexibility for managing data access, allowing you to effectively control who can access what in your organization.
Can I retrieve my data at any time with Kizeo Forms?
Yes, you have total control over your data. You can retrieve them at any time during your subscription via our APIs or available export options. What’s more, your data remains accessible and downloadable from your back office for at least 3 months after the end of your subscription, so you can delete it at any time. This feature offers additional peace of mind by ensuring that you always have access to your data, even after your subscription has ended.
Is Kizeo Forms GDPR compliant?
Yes, Kizeo Forms fully complies with the strict standards of the GDPR. We limit the collection of information to that which is essential to provide our subscription or product services, ensuring that our users’ personal data is fully protected. Our commitment to GDPR compliance reinforces our users’ confidence in the security of their data and their respect for privacy.
How does Kizeo Forms ensure that my data is always available?
Kizeo has put in place a robust business continuity plan, with regular back-ups distributed across three separate geographical sites in France. This strategy ensures constant availability of the service, 24 hours a day, 7 days a week, guaranteeing that users have uninterrupted access to their forms and data, whatever the circumstances. Our robust infrastructure and backup processes guarantee the operational continuity of your data, minimising the risk of service interruption.
