Equans Boosts Efficiency with Kizeo Forms

The Company

Equans is a global leader in energy and services, active in Canada and the United States for over 30 years. The company works with businesses, institutions, and industries to manage their facilities efficiently, reduce carbon footprints, and make buildings smarter and more connected. Within its operations, Kizeo Forms has become a key tool for digitalising processes and empowering decision-making.

The Challenge 

Previously, many processes were still handled manually or on paper. This approach was slow, inefficient, and led to wasted production time. Managers lacked real-time visibility into operations, and decisions were often delayed because information was scattered or incomplete.

Searching for a Solution

To address these inefficiencies, Equans sought a digital solution that could centralise data, eliminate paperwork, and automate repetitive tasks. The aim was to free up operational teams so they could focus on higher-value work while giving managers reliable insights to guide their decisions.

Implementation & Adoption

The rollout of Kizeo Forms was smooth and well supported. Thanks to its user-friendly interface, teams quickly understood how to use the platform. The onboarding process was made even easier by the Kizeo team, who were available and supportive throughout the transition.

The Transformation 

The biggest impact has been the shift from manual, paper-heavy processes to fully digitalised and optimised workflows. Fares Mhiri, who is the Operational Systems Director and Hicham Benbacer, Digital Solutions Director at Equans share their experience with us: “When we move from a manual process to an automated one, it saves us time and makes us more efficient.”

Tasks that once consumed hours are now streamlined through automation. “Kizeo Forms has made us much more efficient. Our operations can now dedicate their time to more important tasks, and managers can make better decisions.”

One of the most valuable outcomes has been centralised data capture and reporting. With all information stored in one solution, the company can produce dashboards and reports almost instantly. “What matters most to me is the capture of data and the ability to create dashboards and reports easily,” he says. This real-time access to reliable data allows managers to act proactively rather than reactively.

The transformation has extended beyond efficiency to safety as well. For example, in the health and safety (SST) process, digital forms ensure consistency and completeness, helping teams operate in a safer, more controlled environment.“Kizeo Forms helps us stay safer. It supports daily operations, helps managers make fast, proactive decisions, and ultimately helps everyone.”

Favourite Features

The team especially values automatic form transfers, instant report sharing with supervisors, and the ability to centralise and exploit captured data. These features not only improve efficiency but also enhance collaboration across departments.

Concrete Results

With Kizeo Forms, Equans has digitalised and automated numerous tasks. Processes that once wasted time now run smoothly, and managers benefit from real-time data analysis. This has led to more informed decisions, safer operations, and a significant overall gain in efficiency.

Feedback from the Team

Employees found the transition easy thanks to the platform’s intuitive interface. What could have been a difficult change was instead smooth and straightforward, leaving teams comfortable and confident with the new system.