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GENERAL INFORMATION

An online form creation solution is a tool that allows you to reproduce all the elements of a paper form (text, checkbox, sketch, signature) on your smartphone or tablet! The digital form is a real asset in everyday life, including non paper options (voice dictation, pre-filling of forms, real-time sending…) that will save your field operators a considerable amount of time.

Using an online forms application like Kizeo Forms is a real time-saver for field teams. It contributes to the reduction of paper within companies, reduces re-entry errors and speeds up your processes.

This mobile solution brings you comfort and reactivity on a daily basis:

  • Find all your useful forms on your smartphone or tablet.
  • Automate your work reports and avoid re-entering them.
  • Transfer data in real time.
  • Automatically generate reports with photos, sketches, signatures…
  • Send your reports to the right people (teams, partners, customers) instantly following your data entry.

The Kizeo Forms application can be adapted to all enterprises, whatever their sector of activity. Whether you are a small business, a medium-sized company or a large corporation, our solution supports all companies with field operators thanks to a solution that can be fully customised in complete autonomy.

KIZEO FORMS FUNCTIONALITIES

With Kizeo Forms, create digital forms rapidly and with no coding, allowing your teams to save time during their daily field interventions. Real-time data collection, reporting, and scheduling capabilities…

Yes, Kizeo Forms has been designed for off-road use and accompanies your teams everywhere, even without a network, thanks to its offline mode on the mobile application.

Kizeo Forms is an international solution used in more than 52 countries. The mobile application is available in several languages: French, English, Spanish, German, Italian, Portuguese, Dutch, Swedish and Simplified Chinese.

The Kizeo Forms administration interface is translated into 7 languages: French, Spanish, English, Portuguese, German, Italian and simplified Chinese.

To help you in your projects, our multicultural support team is pleased to work with you in 5 languages: French, English, Spanish, Dutch, Flemish and Portuguese.

Absolutely! With the Kizeo Forms administration interface, you can easily manage the different employee profiles and rights (administrator, group leader, user).

Do you have databases in Excel or exportable to Excel format? Import them easily into Kizeo Forms and turn your data into external lists available in your database! Discover how to adapt your .xlsx databases and make them importable into Kizeo Forms with this dedicated tutorial.

The tutorial form “Understanding external lists” is also available in the Kizeo Forms Library.

With Kizeo Forms, send your reports automatically by e-mail. Easily define e-mail scenarios that will allow you to send the information collected on the field to your employees, sales representatives, partners, customers, etc.

MY KIZEO FORMS SUBSCRIPTION

Kizeo Forms is available free of charge for 15 days (no credit card required), the time to discover all the features you can’t do without. This free period gives you access to 10 licenses, i.e. 10 users.

Kizeo Forms is available as a monthly subscription (€14.90 per month/per user) or as an annual subscription (€9.90 per month/per user).

This solution is invoiced by the number of “user” licenses, i.e. your subscriptions are calculated according to the number of people who will be required to perform mobile data entries. Kizeo Forms is therefore one license per user and per mobile device. The payment is made in one go (a single payment for an annual subscription).

A license corresponds to one user and therefore one mobile device. A user is a collaborator who will enter data using the Kizeo Forms mobile application. Access to the configuration interface to manage users and create forms (administrator profile) is free.

Discover the meaning of license and all the Kizeo Forms vocabulary in the dedicated glossary.

You are captivated by Kizeo Forms and wish to subscribe? To become part of the Kizeo Forms community, there are two possibilities:

  • You can subscribe in a completely autonomous way. After creating a trial account, click on the shopping cart icon on the top right-hand side of the Kizeo Forms interface. You are then redirected to the “Subscription” page from where you can purchase your licenses and pay by Credit Card, Paypal or bank transfer. Once the payment is made, your invoice is sent by email and generated in the invoice history available on your account. Find out how to subscribe online in this tutorial.
  • If for internal policy reasons an invoice is required to generate a payment, please send us a purchase order according to your usual payment methods to contact@kizeo.com (we can send you a purchase order template if needed upon request). Upon receipt, we will process your request and send you an invoice within a maximum of 5 hours.

A new employee has just arrived in your department? You can add new users (one licence = one user) to your account at any time.

Find out how to easily add new licenses to your current subscription in this tutorial.

Several means of payment are at your disposal: Credit Card, Paypal, bank transfer and cheque.

Kizeo Forms is available as a monthly or annual subscription. By opting for an annual subscription, save more than 30% per month and per user on your invoice.

As soon as we receive the payment for your subscription, you can start enjoying the unlimited functionalities.

If you have opted for an autonomous payment on the site :

  • by credit card or Paypal: immediately after the payment is finalised.
  • by bank transfer: as soon as the transfer is received by Kizeo (or as soon as we receive a proof of transfer sent by you to our services)
  • by cheque: as soon as the cheque is received in our mailbox

If you have sent us an order form:

The licenses will be activated after processing of the order form by our services (fast processing in less than 5 hours on working days) in accordance with your usual terms of payment (not exceeding 60 calendar days).

Kizeo Forms does not automatically renew subscription contracts. As the renewal date approaches, you will be informed that your subscription is due to expire and it is up to you to decide whether or not to renew all or part of your subscription.

The Kizeo Forms administration interface remains accessible, no element of your account (forms, data) will be deleted for a minimum period of 3 months. On the other hand, the mobile application and data entry are no longer accessible without a subscription.

Kizeo Forms provides a completely transparent offer. Whether you opt for a monthly or annual subscription, you have unlimited access to all the functionalities without any unpleasant surprises.

  • Unlimited form creation and use
  • Unlimited data entry from the application
  • Free access to our web services (API in Rest)
  • Customer support and coaching included
  • Free online resources (tutorials, videos, Kommunity platform)
  • Our teams’ expertise and analysis of your projects

The only optional service, which is additionally invoiced, is a subscription to our BI connector which allows you to retrieve your data in one of these reporting tools: Power BI, Table, Qlik and Excel.

HOW TO USE KIZEO FORMS

Absolutely not. It is because Kizeo Forms is a simple and intuitive tool that it is accessible to everyone, without training or computer knowledge.

Our solution is composed of two interfaces:

  • A web space for setting up and creating forms designed to be simple and intuitive.
  • A very easy to use mobile application designed according to the specific needs and practices of mobile phone users.

To help you use Kizeo Forms, many resources are at your disposal: explanatory videos, tutorials, glossary, Kommunity… Find them now in the Assistance menu.

Didn’t find the answer? Our teams will be happy to answer your questions by phone at 04 90 23 67 60 or by e-mail at the following address: support@kizeo.com.

Don’t worry, Kizeo Forms doesn’t require any special skills! This solution allows you to quickly create digital forms in a simple drag & drop fashion and without any line of code! Many editable forms are also available in the Kizeo Forms library.

Kizeo Forms is a simple and powerful tool to create complex digital forms. In order to master its entire universe and quickly become proficient with the tool, many documentary resources are available online: tutorials, videos, the Kommunity mutual aid platform, the Kizeo Forms glossary …

If necessary, our multilingual teams are available to answer all your questions, share their expertise and support you in your project.

The Kizeo Forms business model works on a per user license basis, in that one license per user and per mobile device is required. A user is an employee who enters data into Kizeo Forms.

Nothing could be simpler! All your employees have to do is download the application to their smartphone or tablet on Google Play (android) or the App store (IOS).

If for internal policy or security reasons your equipment only has access to a private store, contact us.

Once the application is installed, all they need to do is enter the company code and their login details communicated by email.

KNOWLEDGE RESOURCES AND AFTER SALES SERVICE

Kizeo Forms is committed in helping you achieve success by offering numerous support resources to help you learn how to use the solution in an optimal way. Tutorials, articles, videos, the Kommunity help platform… are all available in the Assistance menu of our website.

Kommunity is the mutual help platform for Kizeo Forms users. A real space for exchanging information and sharing experiences dedicated to the application, it is available to all our 60,000 users for free and unlimited support.

Still facing trouble? Our customer service is available Monday to Friday from 9:00 am to 6:00 pm (CET).

If you have any questions about Kizeo Forms features, please contact our customer support:
By telephone on 04 90 23 67 60
By e-mail: support@kizeo.com

If you have any questions about your Kizeo Forms subscription, you can contact our customer service:
By phone at 04 90 23 67 65
By e-mail: contact@kizeo.com

COMPATIBILITY AND PRE-REQUISITES

Kizeo Forms is a mobile application available on all smartphones and tablets equipped with at least IOS 10 and Android 5 technologies.

Download Kizeo Forms today on Google Play or on the App Store.

Kizeo Forms has an open API (Web Service REST) that allows you to connect the solution to your favorite software and tools for free. An API (Application Programming Interface) is a technology that allows two applications to communicate with each other. Privileged for complex developments, it allows you to imagine a large number of gateways and requires internal programming (code).

Kizeo Forms also has specific connectors available free of charge for easy integration without coding: the database connector, the SharePoint connector.

We are also able to offer you a BI connector (Power BI, Table, Qlick) at extra cost.

Finally, several options for recovering your files are available in the Kizeo Forms settings :

MANAGEMENT AND SECURITY OF MY DATA

The security of your data is our priority. We have therefore chosen to host them exclusively in France with our trusted providers AWS and OVH.

We host our customers’ data in an unlimited and secure way on our servers in France.
If you wish to have them also hosted on your servers, it is possible by retrieving your data from your account manually or through our APIs.

We make every effort to secure our customers’ data. If, despite our commitments, you wish to host your data exclusively on your servers, API codes are available and will allow you to permanently delete your data after it has passed through our servers. For security reasons, these codes can only be delivered upon written request to our customer service department and after signature of a disclaimer.

Kizeo Forms also offers the hosting of your data on dedicated servers under certain volume conditions (license).

Yes, our solution is GDPR compatible. At Kizeo, we pay special attention to our customers’ personal data.

The security of personal data related to your account and its users: Kizeo pays special attention to the GDPR (General Rules for Data Protection). The e-mail addresses in your account are only used to send you information about your subscription and the Kizeo Forms product (news, tips, available updates, etc.). Of course, we undertake NEVER to resell your personal data. Learn more about our privacy policy.
You can unsubscribe from these communications at any time by clicking on the unsubscribe link in our e-mails. To consult, modify or delete your personal data, please contact us.

The security of personal data entered in your Kizeo Forms: Our customers are the owners of the data entered in their forms and therefore responsible for their GDPR compliance. To help you implement best practices, GDPR fields are available on Kizeo Forms. A sample form is also available in the Kizeo Forms library.

The security of your data is our priority. Kizeo has therefore put in place a set of strict measures.

The security of personal data linked to your account and its users: Kizeo pays particular attention to the GDPR (General Regulations for Data Protection). The e-mail addresses in your account are only used to send you information about your subscription and the Kizeo Forms product (news, tips, available updates, etc.). We may unsubscribe you from these communications at any time. Of course, we undertake NEVER to resell your personal data. To consult, modify or delete your personal data, please contact us.

The security of personal data entered in your Kizeo Forms: Our customers are the owners of the data entered in their forms and therefore responsible for their GDPR compliance. To help you implement best practices, GDPR fields are available on Kizeo Forms. A sample form is also available in the Kizeo Forms library.

Confidentiality of data in Kizeo Forms: Each Kizeo employee has undertaken in writing and for an unlimited period of time to respect the confidentiality of his or her clients’ data.

Data security with respect to third parties :

  1. The hosting of your data: Our clients’ data is hosted on servers located in France. Our service providers benefit from solid certifications, documented and available on request.
  2. Secure user login in 3 steps: company code, login and password.
  3. Encrypted data transfer carried out in TLS (Transport Layer Security) 1.2.

Documentation on data security with Kizeo Forms is available on request.

You are in control of your data. You can retrieve them at any time throughout your subscription, either manually or automatically (via the FTP option, Dropbox or the use of our APIs).

If your subscription is terminated and you have not had time to recover your data, it remains accessible and downloadable manually from your back office for a minimum of 3 months after the end of your subscription.

Upon request, Kizeo may proceed with the total and definitive deletion of your account and your data (upon presentation of a customer liability waiver) before the 24 months required by law.

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