Sectors

Does this sound familiar on your heat pump installations?

Commissioning sheets filled out on your knees in the loft, incomplete BUS Scheme files, photos lost in WhatsApp threads. Welcome to the daily reality of the heat pump installer.

Commissioning sheets in the loft

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Flow and return temperatures, water pressure, control settings — all filled in by hand at 40°C in the loft or crouched in the crawl space. Then retyped back at the office that evening.

Your MCS certificate when you need it most

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The client asks for proof of MCS accreditation mid-install. The certificate is back at the office. A call, a wait, a delay. And if a scheme auditor comes knocking, it’s chaos.

The BUS Scheme file that keeps stalling

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There’s always something missing: the pre-works photo on the wrong phone, a poorly worded quote, an MCS certificate that’s lapsed. The application gets rejected, the client calls back. You’re the one who takes the hit.

Eight heat pump jobs with no overview

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Eight active installs and just as many service contracts to track: commissioning done on job 3, annual check to schedule on job 4, grant file still missing on job 7. Without a centralised tool, it’s sticky notes and a Friday night spreadsheet and you never quite see the full picture.

Site photos you can’t track down

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The before/after shots required for your grant file are spread across three phones and two WhatsApp groups. Finding the one that proves the old boiler was actually removed: at least half an hour gone.

The handover certificate stuck in paper limbo

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End of commissioning: get the homeowner to sign the handover certificate on paper, bring it back to the office, scan it, file it in the folder. Three months later, the scheme auditor asks for it. Good luck with that.

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How does it work?

Build your heat pump forms

Build your heat pump forms

Commissioning sheet, maintenance logbook, service report, grant file, handover certificate and more! Build your forms once and roll them out to your whole team in one click.

Fill them in from the loft

Fill them in from the loft

In the loft, in the crawl space, at a homeowner’s annual service visit or standing next to the outdoor unit, your heat pump engineers fill in photos, pressure readings and signatures, even without a signal.

Send without reentry

Send without re-entry

As soon as the commissioning is done, the report goes straight to the branch manager and the homeowner — no re-typing, no manual sending.

Generate your BUS Scheme files

Generate your BUS Scheme files

Signed commissioning sheet, before/after photos, MCS certificate, every document needed for your grant application is archived and available in one click.

  • Create
  • Collect
  • Transfer
  • Generate

voice and photo input

AI on the heat pump job

In the loft or at a homeowner’s annual service, your engineers always have their hands full. Our heat pump installer software lets them dictate and photograph on the spot,the AI handles the rest.

  • Smart voice input: on site, your engineers dictate their report in 2 minutes, commissioning sheets, maintenance logs and service records fill in automatically.
  • AI photo capture (OCR): a nameplate, COP/SCOP label or heat pump serial number is all it takes to pre-fill the fields in your grant file, BUS Scheme application or service report in one click.
Explore AI-assisted data capture

Testimonials

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One of the results of working with Kizeo Forms is that we are more accurate than in the past. You can easily drag and drop the fields, you can change properties, you can add all kinds of fields. It is very simple!

Huug van Vossen

Reliability Engineer at Actemium

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Balfour Beatty VINCI relies on Kizeo Forms for health and safety observations, enabling efficient information sharing with other departments to drive improvements and ensure best practices.

Lenka Vosvrdova

Site Construction Agent at Balfour Beatty VINCI

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We use Kizeo every day within the business. The forms we use are timesheets, risk assessments, permits, electrical testing certificates and a suite of health and safety forms. All levels of the organisation use the forms

Gianluca Di Fruscia

Continuous Improvement Manager

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From manual tasks to digital efficiency: Kizeo Forms helps Equans save time, optimise processes, and make faster decisions.

Hicham Benbacer

Digital Solutions Director, Equans

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Kizeo Forms has been instrumental in reducing paper use and eliminating manual data entry, greatly simplifying our processes. The ease of implementation and the application’s useful table feature perfectly align with our needs.

Mathilde Morin

Quality and SERE Manager at Schneider Electric

Advantages

Jobs wrapped up on site, your heat pump portfolio always up to date

Commissioning sheets signed on site, complete BUS Scheme files, service contracts tracked in real time — your heat pump installers win on every front.

Wrap up your commissioning on site

Wrap up your commissioning on site

Heat pump commissioning sheet filled in on site, photos attached, report sent to the homeowner before you’ve even left.

Build your grant files without the chasing

Build your grant files without the chasing

Before/after photos, MCS certificate and signed sheet — every document in your BUS Scheme file archived automatically, no document hunting required.

Manage your installs and service contracts

Manage your installs and service contracts

Commissioning records and service contracts centralised by client, MCS certificates accessible in one click for every scheme audit.

Ready to get your BUS Scheme applications right first time?
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Flexible Pricing for Every Team

Choose the plan that grows with your business

Our pricing is designed to maximise your ROI by giving you the features you need to automate tasks, standardise processes, and reduce errors.

  • Annual -33%
  • Monthly
SMART
£15
£22

/month/user

The ideal strategy to begin your digitalisation journey.

  • Custom forms
  • AI-generated forms
  • Unlimited forms & data
  • Personalised reports & emails
  • Offline access
  • Standard automations
  • Integrations & API
  • Multi-language app
  • Support reply <24h
  • Data hosted in Europe

Most popular

BUSINESS
£25
£37

/month/user

For advanced management, enhanced by AI

All Smart plan features, plus:

  • Native integration with 200+ apps
  • AI voice input
  • AI photo input
  • Advanced reporting
  • AI assistant
  • A seamless connection to your BI tools

FAQ – Everything you need to know about our heat pump installer software

What is heat pump installer software?

Heat pump installer software is a mobile and web application that allows plumbing and heating engineers and heat pump technicians to digitalise all their field documents: commissioning sheets, maintenance logbooks, service reports, grant files, completion certificates and job sheets. Unlike a PDF form, heat pump installer software enables offline data entry, integrated photo capture, on-site electronic signatures and automatic document sending to the homeowner or scheme administrator. The result: no more re-typing in the evening, no more incomplete BUS Scheme applications.

Why equip your heat pump installers with mobile software?

Heat pump installers work in demanding conditions: lofts at 40°C, crawl spaces, outdoors in all weathers. Filling in a commissioning sheet or service report by hand in these conditions leads to errors, missed details and re-typing back at the office that evening. The right software for heating engineers lets you complete all regulatory documents on site, in real time, with photo evidence and electronic signatures. It also directly addresses the requirements of MCS accreditation and scheme administrators, who demand rigorous traceability for every installation and every service visit.

What documents can be digitalised with heat pump installer software?

Heat pump installer software like Kizeo Forms lets you digitalise your full set of trade documents:

  • heat pump commissioning sheet (air-to-water or ground source),
  • heat pump maintenance logbook,
  • service report,
  • grant file,
  • completion certificate,
  • client-signed job sheet,
  • handover certificate,
  • heat loss calculation report,
  • MCS certificate,
  • risk assessment.

Every form is customisable and can be rolled out to your whole team in minutes.

Does the heat pump software work offline in rural or low-signal areas?

Yes. Kizeo Forms works fully offline: your engineers enter their readings, photos and signatures at the homeowner’s property, in the loft or in rural areas with no signal. As soon as they’re back in coverage, data syncs automatically in the background. This is a key advantage for jobs at isolated residential properties or in areas with poor mobile coverage.

Does the software replace paper sheets, Word and Excel files?

Yes. Our heat pump installer software fully replaces paper commissioning sheets, Word maintenance logbooks and Excel multi-site tracking spreadsheets. Data entered in the field feeds directly into a searchable history, accessible from the web interface by the branch manager in real time. You can also connect Kizeo Forms to 250+ applications via the native multi-app integrator or via API, to eliminate any re-entry into your existing management tools.

How do you digitalise heat pump commissioning sheets?

  1. In Kizeo Forms, you create a heat pump commissioning form with all the required fields: flow and return air temperatures, water circuit pressure, control settings, unit serial number, refrigerant reference, before and after installation photos, and the homeowner’s signature.

  2. At the end of the job, a signed PDF is generated and sent automatically to the client and your branch manager.

  3. Our heat pump installer software closes out the commissioning at the client’s property — no write-up needed back at the office that evening.

How do you build your BUS Scheme and grant files from the app?

Kizeo Forms lets you centralise all supporting documents for a BUS Scheme or grant application from the web interface: signed commissioning sheet, before/after photos, MCS certificate and job sheet. Every document is automatically archived by job and accessible within seconds. You can connect Kizeo Forms to your data visualisation tool via the BI Connector to build your own tracking dashboards by engineer or by client. If a scheme auditor comes to check, all your evidence is available instantly.

How do you track heat pump service contracts from the app?How do you track heat pump service contracts from the app?

Our heat pump maintenance software lets you retrieve all visit reports and maintenance logbooks for every installation from the web interface: history by client, by equipment and by engineer, accessible in a few clicks. You can connect Kizeo Forms to your data visualisation tool via the BI Connector to build your own maintenance activity statistics. In the event of an MCS audit or scheme inspection, the complete intervention history and signed PDFs are available within seconds.

Will my heat pump installers and engineers be able to use the software?Will my heat pump installers and engineers be able to use the software?

Getting started takes around 15 minutes. The interface is designed for field engineers: large buttons, voice input, photo capture in one tap. The software is available in English, French, Spanish, German, Italian, Portuguese, Brazilian Portuguese and Chinese. To support your teams, Kizeo Forms provides:

  • a comprehensive help centre,
  • video tutorials,
  • webinars,
  • a library of ready-to-use templates, including heat pump forms adaptable in minutes.

Support is handled by a dedicated team, with a response within 24 hours. Kizeo Forms has 120,000 daily users.

How much does heat pump installer software cost?

Kizeo Forms offers two plans suited to heat pump installers.

  • The Smart plan at £15 per user per month (annual billing) covers the complete digitalisation of your field forms.
  • The Business plan at £25 per user per month (annual billing) adds AI voice input, photo OCR, native integration with 200+ applications and the BI Connector for multi-site tracking and grant file management.

No commitment, no hidden fees. Data is hosted in Europe. Free 15-day trial, no credit card required.


14+
years of experience

+4500
clients

120 000
daily users

+50
team members

Try our heat pump installer software for free

Commissioning sheets, grant files, maintenance logbooks. Try Kizeo Forms’ heat pump installer software free for 15 days, no commitment and no credit card required.

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15-day free trial Full access to all features. No commitment, no credit card required.